Agile development, DevOps, Node.js, MongoDB, Docker and PHP are adding a new layer of complexity to an already complex application environment. When application issues arise, it becomes difficult to pinpoint the source and, too often, you find yourself in lengthy war rooms or assigning experts to triage every issue. As a result, brand loyalty, customer satisfaction and innovation are negatively impacted. The old approach to application performance management just isn’t working. A new approach is needed.
CA undertook an extensive ethnographic research project where the typical day in the life and workflow of 80 individuals across 17 organizations in 18 cities were studied. The result is delivered in CA Application Performance Management (CA APM) 10—a solution that is easy to use, proactive, intelligent and collaborative. CA APM 10 is driven by new innovative ways to triage application issues with its patent pending: